
Director - Information Technology (IT)
RM 15,000 - RM 23,000 / month
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JOB SUMMARY
Key Responsibilities
1) Strategic Leadership and Digital Transformation
- Lead the development and execution of a University-wide IT and digital strategy aligned with the University’s strategic plan and mission.
- Drive digital transformation initiatives that enable enhance educational delivery, research capabilities, and operational efficiency, ensuring the University remains at the forefront of technological advancements.
- Champion the adoption of emerging technologies, including AI, cloud computing, and data analytics.
- Evaluate and align IT innovation opportunities to evolving student and academic needs.
2) IT Governance, Policies and Risk Management
- Establish and maintain IT governance frameworks, policies, standards and procedures to ensure effective decision-making and accountability.
- Oversee enterprise architecture, cybersecurity, risk management and compliance with internal and external regulations, ensuring the protection of digital assets and compliance with relevant regulations and standards.
- Develop and implement data governance strategies and secure data practices across the University systems, ensuring data integrity, security, and compliance.
- Ensure robust disaster recovery, risk management and business continuity planning.
- Monitor and ensure adherence to internal policies and external legal and regulatory requirements related to IT operations.
3) Infrastructure, Systems and Services Management
- Lead and oversee the planning, management and continuous improvement of IT infrastructure, enterprise applications, learning management systems, cloud environments, and network systems to support current and future needs.
- Provide leadership in the planning and direct the selection, implementation and monitoring of enterprise applications (e.g. SSIS, LMS, CRM), ensuring they meet the University's strategic objectives and user requirements.
- Ensure IT service delivery meets quality, efficiency and user satisfaction benchmarks.
- Ensure that IT systems are scalable, reliable, and capable of supporting the University's growth and evolving needs.
4) Financial Planning and Resource Management
- Develop and manage IT budgets, forecasts, and resources aligned to the University's priorities, ensuring optimal allocation of resources to support strategic initiatives and operational needs.
- Evaluate and secure appropriate technology solutions and ensure strategic vendor management.
- Provide timely and accurate information and reporting for executive decisionmaking.
- Ensure efficient use of financial and human resources, aligning expenditures with the University's priorities and achieving cost-effectiveness.
5) Leadership and Team Development
- Provide strong leadership to the IT department, fostering a collaborative and high-performance culture.
- Inspire, lead and manage the IT team to deliver performance excellence and foster a culture of learning and development.
- Set professional and ethical standards for the team and ensure continuous upskilling and certifications.
- Establish individual and team KPIs
JOB REQUIREMENTS
- A Bachelor's IT degree in an area relevant to the duties from a recognised institution, with relevant experience in leading IT teams, overseeing technology operations, develop technology roadmap and IT governance as well as compliance and risk management.
- A postgraduate qualification relevant to the position.
- Recognised certifications in security, enterprise architecture, Microsoft, Cisco, and project management (e.g. PMP, ITIL).
- Membership of relevant recognised professional IT body.
- Minimum ten (10) years’ experience in IT leadership roles, with proven ability in managing large-scale infrastructure and enterprise systems in a complex organisation.
- Experience in IT strategy development and execution in higher education or a similarly complex sector.
- Deep understanding of information security, privacy, disaster recovery and IT compliance.
- Proven experience in digital transformation, cloud services, and emerging technology adoption.
- A proven track record in implementing change and innovation across a complex organisation, including the ability to engage staff throughout the process.
- Strong strategic, analytical and problem-solving skills.
- Ability to lead and manage change and drive innovation in a dynamic environment.
Job Type: Full-time
Pay: RM15,000.00 - RM23,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person