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Technical Helpdesk Support
RM 4,000 - RM 4,000 / month
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Job Requirement:
- Good understanding of basic networking concepts(e.g. IP addresses, networking protocols, equipment, and tools used in broadband and fibre networks)
- Basic understanding of networking concepts at the IP layer and some knowledge of GPON (Gigabit Passive Optical Network) is preferred
- A strong desire to learn and develop technical skills in fibre broadband technologies
- Strong problem-solving and analytical skills with a keen attention to detail
- Excellent communication and interpersonalskills, both written and verbal
Patience and empathy in dealing with customer enquiries
- Proficiency in using computers and relevantsoftware applications
- Minimum 1 years relevant experience
- Proficient in English (CEFR B2) and a second language (Bahasa Malaysia or Mandarin)
- Minimum Diploma holder
Job Types: Contract, Fresh graduate
Pay: RM1,846.14 - RM4,000.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Work Location: In person