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Technical Helpdesk Support

RM 4,000 - RM 4,000 / month

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Job Requirement:

  • Good understanding of basic networking concepts(e.g. IP addresses, networking protocols, equipment, and tools used in broadband and fibre networks)
  • Basic understanding of networking concepts at the IP layer and some knowledge of GPON (Gigabit Passive Optical Network) is preferred
  • A strong desire to learn and develop technical skills in fibre broadband technologies
  • Strong problem-solving and analytical skills with a keen attention to detail
  • Excellent communication and interpersonalskills, both written and verbal

Patience and empathy in dealing with customer enquiries

  • Proficiency in using computers and relevantsoftware applications
  • Minimum 1 years relevant experience
  • Proficient in English (CEFR B2) and a second language (Bahasa Malaysia or Mandarin)
  • Minimum Diploma holder

Job Types: Contract, Fresh graduate

Pay: RM1,846.14 - RM4,000.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift

Work Location: In person