Transaction Review Associate

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

This role will be responsible as Transaction Review Associate.

ROLES & RESPONSIBILITIES

• Conducting relevant due diligence process which includes of reviewing, analyzing, screening of customer transactions in detecting and preventing of AML/CFT and fraudulent transaction prior to releasing the remittance orders.
• To ensure the transaction orders are reviewed and processed within the turnaround time and are adhering to the Ria Compliance SOP, rules and regulation.
• Review customer transactions to assess for suspicious transactional activities and ensure the suspicious activities / transaction are escalated for further investigation within the turn - around time stipulated.
• Review customer information to assess potential matches to name screening hits flagged out by the screening systems and recommend the appropriate treatment of the hits.
• Assisting the Line Manager to conduct gaps analysis to identify potential process deficiencies to improve business operations, service quality and unit costs through effective capacity planning, process re-engineering and automation. This includes regular engagement with internal and external stakeholder.
• Review and analyze transactions blocked by the system.
• Refer unusual fraud activity to the Internal FIU Analyst.
• Process transactions that have met Ria policies, state laws and regulations.
• Maintain records in our databases for review by auditors and regulators.
• Serve as a proactive team member in interfacing with our Operations Department.
• Keep up-to-date with the regulatory requirement, internal recording-keeping, identification, and source of funds requirements.
• Provide assistance with inbound and outbound calls.
• Perform other duties as assigned or requested.

• Review of customer activity and review that system generated "smart alerts" comply with internal AML/CFT/CPF policies;
• Review of agent activity and ensuring that transactions carried out at our agent locations comply with internal AML/CFT/CPF policies;
• Review that internal communications made by our agent/store employees or back-office colleagues comply with internal AML/CFT/CPF policies;
• Keep our customers up to date on all RIA compliance rules and regulations;
• Keep our agents up-to-date on all RIA compliance rules and regulations;
• Collaborate in preparation and filing of STR’s for detected suspicious activities and contribute in preparing responses to different inquiries from local authorities;
• Contribute to creation of new policies, collaborating with senior analysts and supervisors

POSITION REQUIREMENTS

• Bachelor's Degree/College Graduate of any Course
• Proficient with MS Office
• Fluent local language + English
• Experience/knowledge of compliance issues in a financial institution is an advantage
• Transaction monitoring and AML/ATF experience is an advantage
• Flexibility/Adaptability & Managing Change
• Client orientation
• Analytical thinking
• Teamwork & Conflict Management
• Communication & Influence

Working Hours: The shift orientation will be a 5-day working per week with 2 days off, scheduled according to the weekly roster. Morning (9am-6pm), Afternoon (12pm -9pm).

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this role ranges from (RM2800-RM3500). Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.