Retail Store Manager (Large Scale Retail- New Toys Collections Brand) Bukit Jalil

Sales management:

• Based on the monthly target issued by the headquarters, manage the store sales and profit indicators.
• Track the performance and regularly do data analysis and improvement.
• Control cost and maintain sensitive analysis of competing products.

  Store management:

  • Pay attention to the shopping environment and store safety before and after the store, and effectively manage the safety of store assets.

    Product management:

    • Responsible for inventory management such as daily inventory and product expiration date checking
    • Develop a loss prevention plan to reduce store losses.
    • Analyze store product data to plan improvements and increase sales.

      Display management:

      • Inspect and manage the display of goods according to the display standards, supervise the implementation of store display work and feedback on problems.

        Training management:

        • Responsible for the training and ensure service management of store personnel, manage customer service feedback, and flexibly handle customer complaints to maintain brand image.

          Financial management:

          • Follow up and deal with the payment and tax work in the store.
          • Supervise the security of the payment and self-inspection of the store.
          • Formulate anti-theft measures to supervise the implementation of the store.

            Personnel management:

            • Responsible for the selection, use, teaching and retention of store employees
            • Ensure the staffing of the store, and the construction of the store personnel echelon, timely training the company's standards and systems to the store staff.
            • Supervise the implementation of the work, timely summary, feedback and optimization suggestions.

              Cultural management:

              • Deeply understand the company's information policy
              • Promote and implement the company's corporate culture.
              • Build a good store culture to achieve simplicity and efficiency.

                Recruitment and Training new retail staffs

• Bachelor's degree is preferred, more than 3-5 years of experience in store management in the fast retail industry especially new set up retail stores.
• Preferrable candidate from large scale and fast retail company/from Toys Collections Brands
• Lead large number of retail store team
• Strong data analysis ability, able to grasp the data contacted in the process of store management, including turnover-related data, attrition rate, turnover rate, promotion ratio, etc.
• Strong overall planning ability, data statistics, induction, analysis and application ability, workflow and standard formulation ability, commodity analysis and adjustment ability, visual display ability and keen risk management awareness
• Follow company regional deployment and identify with the company's corporate culture and values. Willing to relocate or travel outstation to other stores
• Able to work on 3 rotating retail operation hour including weekend and public holiday.
• Fluent in English, Bahasa Malaysia and Mandarin as this role required to speak with international stakeholder.
• Prefer short notice or candidate who can start work on May 2025.

• EPF, EIS, SOSCO, Uniform provided.
• Staff Discount
• Career growth