Restaurant Supervisor

• Supervise and coordinate the daily activities of restaurant staff to ensure smooth operations.
• Ensure excellent customer service and handle guest feedback or complaints professionally.
• Monitor cleanliness, hygiene, and food safety standards across all areas.
• Assist in staff training, rostering, and performance monitoring.
• Oversee opening and closing procedures, including cash handling and POS system reconciliation.
• Prepare daily, weekly, and monthly sales summary breakdowns and operational reports.
• Maintain proper inventory levels and coordinate with suppliers for restocking.
• Ensure all restaurant equipment is well-maintained and report any issues promptly.
• Support management in executing marketing promotions, seasonal menus, or special events.
• Maintain a presentable, well-organized dining area that reflects the restaurant’s standard.

Administrative & Reporting Duties:

• Compile and submit sales reports, staff attendance logs, and petty cash records.
• Analyze daily sales data and highlight trends or issues for management review.
• Use Microsoft Office (Excel, Word, PowerPoint) for documentation, report formatting, and basic data analysis.

• Minimum education is Secondary School.
• Able to speak in English and Bahasa Malaysia.
• Proven experience in a similar supervisory role within the F&B or hospitality industry.
• Knowledge of food safety and hygiene regulations
• Proficient in Microsoft Office (especially Excel) and familiar with POS systems.
• Strong leadership, teamwork, and communication skills.
• Able to work under pressure and handle multitasking.
• Willingness to work shifts, weekends, and public holidays.
• Ability to handle stressful situations and multitask effectively

• KWSP, SOCSO & EIS
• Competitive salary and overtime pay
• Annual leave, paid sick leave, wedding leave and more
• Annual salary increment.
• Promotions and career pathing.
• Staff Meals
• Annual company trip.