
CUSTOMER SERVICE
RM 2,000 - RM 2,499 / month
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*Answer incoming customer calls in a timely and professional manner. *Provide accurate information and resolve customer inquiries effectively. *Record and report customer feedback, complaints, and suggestions, and escalate to relevant departments as needed. *Handle complaints with patience and professionalism, offering initial solutions or escalating issues when necessary. Requirement: *Clear and professional communication skills in multiple language *Strong sense of responsibility and ability to work under pressure. *Willingness to work shifts, including weekends or holidays. *Previous experience in a call center or customer service environment is preferred. *Familiarity with office software and customer service tools.