IMPORT & EXPORT COORDINATOR

RM 2,300 - RM 3,200 / month

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Roles:

Oversee and ensure the accuracy and compliance of import and export declarations to prevent penalties and shipment delays.
Coordinate with internal departments, customers, and external authorities to ensure smooth and efficient logistics operations.
Monitor and enhance system processes to improve operational efficiency.
Ensure all required documentation is completed accurately and submitted on time.
Engage proactively with existing customers to strengthen business relationships and explore potential service opportunities.

Key Responsibilities:
1. Coordination & Documentation:

Manage and coordinate import and export documentation, ensuring compliance with customs regulations.
Review and verify shipment details, including invoices, packing lists, and declarations.
Oversee permit applications for import and export (e.g., MITI, MAQIS, SIRIM, LKM, FAMA, etc.).

2. Customs & Regulatory Compliance:

Ensure timely and accurate submission of declarations (K1, K2, K3, K8, K9, ZB1, ZB2).
Liaise with customs authorities and regulatory bodies to address any compliance issues.
Monitor vessel closing times, customs clearance, and duty payments.

3. Stakeholder Communication:

Act as the main point of contact for customers, shipping lines, and freight forwarders regarding import and export matters.
Provide customers with updates on shipment status, document approvals, and permit applications.
Work closely with the transport and operations teams to ensure timely cargo delivery.

4. Business Engagement & Growth:

Proactively follow up with existing customers to enhance service engagement and identify new business opportunities.
Maintain strong client relationships by understanding their logistics needs and recommending suitable solutions.
Collaborate with internal teams to ensure seamless execution of customer requests, contributing to business growth.

5. System & Process Optimization:

6. Issue Resolution & Support:

Proactively resolve any shipment-related issues, such as delays, documentation errors, or customs rejections.
Support internal teams with required documentation and compliance updates.
Perform any other duties assigned by the management to support the logistics operations.
Coordinate with internal departments, customers, and external authorities to ensure smooth and efficient logistics operations.
Monitor and enhance system processes to improve operational efficiency.
Ensure all required documentation is completed accurately and submitted on time.

Requirements:

Must possess at least SPM or above.
Minimum 2-3 years of experience in logistics, freight forwarding, customs clearance, or import/export operations.
Familiarity with Malaysian customs regulations, shipping procedures, and international trade compliance.
Experience in handling import/export documentation such as K1, K2, K3, K8, ZB1, ZB2, and permit applications.
Proficient in logistics management systems.
Excellent communication and coordination skills to liaise with customers, shipping lines, and government agencies.
Strong problem-solving skills to handle shipment issues and customs clearance challenges.
Ability to work under tight deadlines and manage multiple tasks efficiently.
Attention to detail to ensure accuracy in declarations and compliance with regulations.
Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to generate reports.
Must be willing to work in Port Klang or other logistics hubs as required.
Ability to work independently and as part of a team in a fast-paced environment.
Strong understanding of customs clearance processes, HS codes, and regulatory permits.
Ability to analyze and verify shipping documents, invoices, and customs declarations.

Job Type: Full-time

Pay: RM2,300.00 - RM3,200.00 per month

Benefits:

Schedule:

Supplemental Pay:

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