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Key Responsibilities:1. Inventory & Stock Management
- Monitor and maintain accurate inventory levels for both offline and online sales.
- Coordinate stock receiving, labeling, tagging, and shelving.
- Conduct regular stock counts and reconcile discrepancies.
- Ensure proper storage and organization of clothing items to prevent damage or loss.
2. Staff Supervision & Training
- Supervise warehouse assistants, packers, and other support staff.
- Schedule shifts and delegate daily tasks efficiently.
- Train new staff on SOPs, safety procedures, and inventory systems.
- Monitor staff performance and address any issues proactively.
3. Order Fulfillment (Online)
- Oversee the picking, packing, and shipping of online orders.
- Ensure all orders are processed and dispatched within deadlines.
- Coordinate with delivery partners or logistics teams for timely shipping.
- Handle customer return/exchange processes according to company policy.
4. Store Operations (Offline)
- Manage stock display and replenishment in the offline retail area (if applicable).
- Coordinate with the sales team to ensure stock availability for customers.
- Oversee cleanliness and organization of the warehouse and retail areas.
5. System & Data Management
- Use warehouse management systems (WMS) or POS systems to track stock movement.
- Generate daily/weekly reports on stock levels, order statuses, and staff productivity.
- Update product availability for online platforms like Shopee, TikTok Shop, or Lazada.
6. Coordination with Other Departments
- Work with purchasing team to plan stock reorders.
- Coordinate with marketing for online campaigns and promotions.
- Liaise with customer service for handling special requests or complaints.
7. Safety & Compliance
- Ensure all health and safety guidelines are followed within the warehouse.
- Conduct routine checks to maintain compliance with company policies and industry standards.
Requirements:
- Proven experience in warehouse/store supervision.
- Familiar with e-commerce platforms and warehouse systems.
- Good leadership, organization, and problem-solving skills.
- Able to multitask and manage time efficiently.
- Basic computer skills (Excel, inventory software, email).
Job Type: Full-time
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Language:
- Mandarin (Required)
Work Location: In person