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Sales Representative

Salary undisclosed

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Job description

Designation: Sales Representative (Contract)

Role Overview: The Sales Representative will assist with merchant acquisitions and onboarding. This role involves merchant acquisition, supporting the sales process, onboarding merchants, managing customer interactions, and ensuring smooth onboarding experiences.

Responsibilities:

• Setting Sales Goals and Strategies: Establishing clear sales targets and developing plans to achieve them.

• Lead Generation and Prospecting: Identifying potential customers and generating leads through various methods such as research, networking, and cold calling.

• Closing, Onboarding and Activation: Manage the end-to-end process of closing, onboarding, and activating new merchants for digital payment and financing services, ensuring timely setup and compliance with all requirements.

• Customer Interaction: Engaging with potential and existing customers through phone calls, emails, and face-to-face meetings to build relationships and close sales.

• Customer Support and Relationship Management: Addressing customer inquiries, resolving complaints, and maintaining ongoing relationships to ensure customer satisfaction and loyalty.

• Sales Process Management: Utilizing specific software programs to manage the sales pipeline, track progress, and ensure efficient sales operations.

Requirements:

• At least 1 year of experience in sales, with a fundamental understanding of the payment/fintech market landscape.

• Proven experience in business development and strong communication skills with an extensive network.

• Proficiency in Microsoft Excel and PowerPoint.

• Strong written and verbal communication skills in English, with Malay and Mandarin as an added advantage.

• Natural flair for interpersonal and intrapersonal skills.

• Strong problem-solving and conflict resolution skills to manage both internal and external stakeholders with a high sense of urgency.

• Self-driven, highly motivated, and able to work well in a fast-paced environment.

Contract Period: 3 months probation + 9 months subject to performance renewal

Salary: RM2,500/month

Incentive:

• Digital Payment Service only: RM20

• Financing Service only: RM40

• Digital Payment + Financing Service: RM60

• Activation: RM30

• Merchant Fusion + MFDM: RM10

Job Type: Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

• Rotational shift

Work Location: In person