Workshop Manager

Kelayakan: • Diploma/Degree in Automotive Engineering, Mechanical Engineering or related • Able to speak in English • Minimum of 3–5 years of experience in an automotive workshop, with at least 2 years in a supervisory/managerial role. • Strong technical knowledge of vehicle diagnostics, repair, and maintenance. • Good communication and customer service skills. • Ability to manage budgets, inventory, and operational costs. • Excellent leadership and team management skills. Tanggungjawab: • Forecasts goals and objectives for the department and strives to meet them. • Hires, trains, motivates, counsels and monitors the performance of all service department staff. • Implement and maintain standard operating procedures (SOPs) for efficiency and quality assurance • Develop and implement effective marketing and sales strategies to promote service department business and increase revenue • Communicate with customers to understand their vehicle service needs and maintain good relationship with them. • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. • Monitor workshop expenses and ensure cost control measures. • Manage inventory levels, order spare parts, and negotiate with vendors • Ensure all work meets industry standards and manufacturer speci