Customer Service Executive - Mandarin & English Speaker - 100% Work From Home - RM3000 - Night Shift
Company Description
Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe!
Job Description
Tribe now seeks Customer Service Representatives to provide assistance for customers of our largest mobile gaming client. In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, providing support background support to our customers. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.
What we offer :
RM3,000 basic salary
Medical benefits
Paid training
Advancement opportunities – 80% of our frontline leaders have been promoted from within
Qualifications
Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
Ability to communicate in written professional English
Experience in live chat and email reply is fundamental
The ability to navigate in several computer platforms simultaneously
Familiarity with Microsoft Office tools
Experience in customer service and/or call center
High school diploma or equivalent
Job Type: Full-time
Pay: Up to RM3,000.00 per month
Benefits:
- Work from home
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
Application Question(s):
- Do you have own laptop and internet at home?
- Can you accept night shift?
- Are you able to accept salary of RM3000?
- Can you start immediately if selected?
Experience:
- Mobile Gaming: 1 year (Required)
- live chat: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- Mandarin (Required)
- English (Required)
Expected Start Date: 04/28/2025