Officer, Mobility & Home Services-Call Center
RM 3,500 - RM 3,500 / month
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Officer, Mobility & Home Services
Department: Mobility & Home Services, Operations.
Shift:9 hrs shift for 5 days working with 2 days off.
Rotational Shift:Morning,Noon and Night
Should have insurance call center experience
KEY RESPONSIBILITIES •
Attend to incoming and outgoing communications promptly and courteously (telephone, e-mails, messaging etc...) • Proper use of the case management system to record down case activities and plan new tasks. • Provide quality assistance solution to our customers. • Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift.
Job Type: Permanent
Pay: Up to RM3,500.00 per month
Experience:
- insurance call center: 2 years (Required)