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Customer Service Executive [Mandarin Speaker (SPOKEN)]

RM 3,000 - RM 4,000 / month

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* Join Our Team as a Customer Service Specialist !*

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

What We Offer:

  • Job Position: Customer Service Specialist (Mandarin Speaker-spoke)
  • Industry: Digital Imaging Solutions
  • Working Hours: Day Shifts Only
  • Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
  • Salary: Monthly salary with minimum RM3000, plus KPI incentive up to RM400

Key Responsibilities:

  • Product Support: Assist customers with related inquiries, troubleshooting, and resolving issues.
  • Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
  • Reporting: Maintain accurate records of customer interactions and feedback.
  • Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

Skills & Qualifications:

  • Problem-Solving: Ability to think on your feet and resolve issues quickly.
  • Communication: Excellent verbal (Mandarin & English) and written communication skills.
  • Experience: Fresh graduate is welcomed!

Perks & Benefits:

  • Paid Time Off: Generous vacation days and holidays. (5 working days per week)
  • Growth Opportunities: Professional development and career advancement.
  • Health Coverage: Medical Leave entitlement
  • Team Environment: Work with a supportive and dynamic team.

** How to Apply:**

Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to [email protected] and let us know why you’d be a great fit! HR will look for you!

Job summary

  • Five working days per week
  • 8 hours working per day
  • Work Life Balance

Key selling points

  • Build a Strong Networking with large and diverse community
  • Dynamic and Supportive Team
  • Grow your career in a thriving and supportive workplace

Job Types: Full-time, Contract
Contract length: 48 months

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Retention bonus

Language:

  • Mandarin (Preferred)

Work Location: In person