Customer Service Executive [Mandarin Speaker (SPOKEN)]
RM 3,000 - RM 4,000 / month
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* Join Our Team as a Customer Service Specialist !*
Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!
What We Offer:
- Job Position: Customer Service Specialist (Mandarin Speaker-spoke)
- Industry: Digital Imaging Solutions
- Working Hours: Day Shifts Only
- Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
- Salary: Monthly salary with minimum RM3000, plus KPI incentive up to RM400
Key Responsibilities:
- Product Support: Assist customers with related inquiries, troubleshooting, and resolving issues.
- Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
- Reporting: Maintain accurate records of customer interactions and feedback.
- Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
Skills & Qualifications:
- Problem-Solving: Ability to think on your feet and resolve issues quickly.
- Communication: Excellent verbal (Mandarin & English) and written communication skills.
- Experience: Fresh graduate is welcomed!
Perks & Benefits:
- Paid Time Off: Generous vacation days and holidays. (5 working days per week)
- Growth Opportunities: Professional development and career advancement.
- Health Coverage: Medical Leave entitlement
- Team Environment: Work with a supportive and dynamic team.
** How to Apply:**
Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to [email protected] and let us know why you’d be a great fit! HR will look for you!
Job summary
- Five working days per week
- 8 hours working per day
- Work Life Balance
Key selling points
- Build a Strong Networking with large and diverse community
- Dynamic and Supportive Team
- Grow your career in a thriving and supportive workplace
Job Types: Full-time, Contract
Contract length: 48 months
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Retention bonus
Language:
- Mandarin (Preferred)
Work Location: In person