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Patient Service Assistant

RM 2,500 - RM 3,000 / month

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Roles & Responsibilities
1. Patient & Carer Assistance

  • Assist patients and carers in selecting their meals and using the meal ordering system and tablet kiosks.
  • Ensure patients receive the correct food as per their selected orders
  • Help patients who need assistance by carrying their food to their table if required.

2. Meal Service Coordination.

  • Ensure smooth food distribution during the service times.
  • Double-check patient meal trays to avoid errors.
  • Assist in resolving minor meal-related issues and escalate concerns to the Manager.

3. Staff Meal Management

  • Ensure staff meal orders are accurately keyed into the system.
  • Collect and record payments for staff meals.

4. Cleanliness & Hygiene

  • Maintain a clean and organized service area before and after meal service.
  • Follow hygiene and food safety protocols at all times.

5. Support & Reporting

  • Provide daily updates to the Manager on meal service operations.
  • Assist the Manager in any additional tasks related to front office operations.

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Shah Alam (Petaling): Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Expected Start Date: 04/23/2025