Associate, Merchant Sales
RM 3,200 - RM 3,200 / month
Checking job availability...
Original
Simplified
Merchant Requirements
- Presenting the Merchant Onboarding Process (On-boarded under MRA) to MRA and Direct merchants
- Provide consultation and introducing the benefits company’s payment products & services to understand merchant needs and offered tailored payment solutions to meet their specific requirements.
- Provide guidance & support to MRA and direct merchants through onboarding process
- Provide training on product features and demonstrate the usage of Kayaaku POS Apps & Kayaaku Biz Portal.
Administration & Account Management
- Proactively establish and maintain effective working team relationships with all support departments. (Marketing, BPO, Account & Client Support)
- Monitor settlement reports of merchant transaction sales for potential risks, including fraud detection and prevention.
- Providing ongoing assistance to existing TPA, MRA and merchants, addressing questions, concerns, and technical issues promptly.
- Raise MSRF (merchant service request form) if have any change in MRA & merchants information.
- Raise Change Request Document (CRD) if have any additional request, changes, or updates of payment devices & systems
- Follow up on ongoing system fixes progress
Job Requirements:
- Bachelor’s Degree in Business Management / Marketing or relevant.
- Minimum 1-3 years’ experience in Merchant Acquiring in similar roles.
- Ability to represent the business in a professional manner towards merchants.
- Ability to propose, negotiate and close deals in attracting new merchants or expanding existing relationships
- Ability to manage a team and coordinate with colleagues to achieve team success
- Keeps abreast of all the recent developments in the Acquiring business across the Malaysia.
- Highly developed marketing & organizational skills with a customer-friendly attitude.
- Relevant Working Industry : Financial Services Sector, Information Technology Sector, etc.
Job Type: Permanent
Pay: From RM3,200.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Application Question(s):
- Do you have working experience in merchant sales?
- what is your expected salary?
Experience:
- Sales: 1 year (Preferred)