Sales Admin Executive

Join Our Team as a Sales Admin Executive at a Premier Flooring & Wall Paneling Company Are you an organized and detail-oriented individual with a passion for customer service? Our dynamic flooring and wall paneling company is looking for a talented Sales Admin to join our team! In this role, you'll play a key part in supporting our sales team, ensuring smooth operations, and delivering exceptional service to our clients. What you'll be doing: Sales Administration: • Act as the point of contact between the sales executives and internal / external clients. • Manage the end-to-end sales process, including receiving orders, preparing delivery orders, invoicing, and following up on payments. • Maintain and update sales records, client accounts, and documentation to ensure smooth operations. • Accurately process customer orders and ensure timely delivery. • Coordinate with the warehouse and logistics teams for stock availability and shipment scheduling. Customer Support • Address customer inquiries regarding products, pricing, and order status. • Provide professional and friendly assistance to resolve any issues. • Maintain meaningful relationships with clients by understanding their needs, preferences, and challenges. • Regularly recommend suitable products or materials to match client requirements. Team Support: • Collaborate with the sales and operations teams to ensure seamless client service and operational efficiency. • Assisting sales team in all aspects of sales processes, documentations, administrative supports and delivery arrangements. • Support internal sales team / external agents by providing related information. Administrative Duties • Handle day-to-day administrative tasks, including filing, data entry, and correspondence. • Ensure compliance with company policies and procedures in all sales activities. • To perform any other duties that may be assigned by your superior or the Management from time to time as deemed necessary.