
Customer Relationship Manager
Building and Maintaining Relationships: RMs actively work to establish and nurture strong connections with clients, ensuring they feel valued and satisfied. Understanding Client Needs: They gather information and insights about client needs, preferences, and goals to tailor solutions and services effectively. Providing Solutions: RMs present appropriate solutions and services that align with client needs, often working with internal departments to ensure satisfaction. Addressing Concerns and Disputes: They resolve issues and address concerns raised by clients, striving for positive resolutions. Client Communication: RMs serve as a primary point of contact for clients, communicating effectively and professionally. Portfolio Management: They may manage a portfolio of accounts, seeking opportunities for new business and growth. Data Analysis: RMs may analyze data to identify trends, measure success, and inform strategies.
Travelling to South East Asia Communication Skills: Strong verbal and written communication skills are essential for effective client interaction. Relationship Building Skills: The ability to build rapport, trust, and lasting connections with clients is crucial. Problem-Solving Skills: RMs need to be able to identify and resolve issues effectively. Analytical Skills: Analyzing data and identifying trends to inform decisions is an important skill. Sales and Business Development Skills: RMs may be involved in selling products and services and seeking new business opportunities.
- Annual leave
- Medical
- Allowance