Epicareer Might not Working Properly
Learn More

E-Commerce Customer Service_chinese

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Cheras, Malaysia
RM 3,600 - RM 4,500 / month

Checking job availability...

Original
Simplified
  • Assisting customers by responding to their email and/or chat inquiries.
  • Offering information about the products and services provided by the company.
  • Resolving customer complaints or issues in a professional and timely manner.
  • Processing customer orders and returns.
  • Updating customer accounts with relevant information
  • Identifying potential issues and escalating them to higher management if necessary.
  • Keeping precise records of all customer interactions and transactions.
  • 1-2 years’ e-commerce, customer service or marketing experience would be an advantage.
  • Good computer skills and ability to quickly adapt to new software and systems.
  • Microsoft Office knowledge is required.
  • Ability to work in a fast-moving environment and details oriented.
  • Comfortable in a high intensity, KPI driven and sales environment.

    Interested? Send your CV to email- [email protected]

    contact info: W/A at +6011-1627 3728

  • 5 days working
  • 1-2 years’ e-commerce, customer service or marketing experience would be an advantage.
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Rest & relax area.