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This full-time Homestay Operator role at PLY HOME MANAGEMENT' in Ipoh, Perak offers an exciting opportunity to join a growing hospitality and tourism company. As a Homestay Operator, you will be responsible for the day-to-day management and operations of our premier homestay accommodation, ensuring an exceptional guest experience.
What you'll be doing
- Overseeing the cleaning and maintenance of all homestay units to the highest standards
- Coordinating with external service providers for laundry, repairs, and other support services
- Managing bookings, check-in and check-out processes, and guest communications
- Handling guest inquiries and complaints in a professional and timely manner
- Ensuring compliance with all relevant hospitality and tourism regulations
- Regularly inspect the condition of unit equipment and facilities, candidates with basic repairing skills are preferred.
- Refilling and purchasing necessary items such as toiletries, linens, and other guest essentials
What we're looking for
- At least 1 years of experience in a similar homestay or hospitality operations role
- Strong customer service orientation and excellent communication skills
- Ability to work independently and as part of a team to achieve operational goals
- A passion for delivering exceptional guest experiences.
Job Type: Full-time
Pay: RM2,300.00 - RM2,700.00 per month
Benefits:
- Additional leave
- Flexible schedule
Schedule:
- Fixed shift
Supplemental Pay:
- Performance bonus
Experience:
- Hotel or Homestay: 1 year (Preferred)
License/Certification:
- Driving or Motor License (Preferred)
Location:
- Ipoh (Kinta) (Preferred)
Work Location: In person