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Homestay Operator

RM 2,300 - RM 2,700 / month

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This full-time Homestay Operator role at PLY HOME MANAGEMENT' in Ipoh, Perak offers an exciting opportunity to join a growing hospitality and tourism company. As a Homestay Operator, you will be responsible for the day-to-day management and operations of our premier homestay accommodation, ensuring an exceptional guest experience.

What you'll be doing

  • Overseeing the cleaning and maintenance of all homestay units to the highest standards
  • Coordinating with external service providers for laundry, repairs, and other support services
  • Managing bookings, check-in and check-out processes, and guest communications
  • Handling guest inquiries and complaints in a professional and timely manner
  • Ensuring compliance with all relevant hospitality and tourism regulations
  • Regularly inspect the condition of unit equipment and facilities, candidates with basic repairing skills are preferred.
  • Refilling and purchasing necessary items such as toiletries, linens, and other guest essentials

What we're looking for

  • At least 1 years of experience in a similar homestay or hospitality operations role
  • Strong customer service orientation and excellent communication skills
  • Ability to work independently and as part of a team to achieve operational goals
  • A passion for delivering exceptional guest experiences.

Job Type: Full-time

Pay: RM2,300.00 - RM2,700.00 per month

Benefits:

  • Additional leave
  • Flexible schedule

Schedule:

  • Fixed shift

Supplemental Pay:

  • Performance bonus

Experience:

  • Hotel or Homestay: 1 year (Preferred)

License/Certification:

  • Driving or Motor License (Preferred)

Location:

  • Ipoh (Kinta) (Preferred)

Work Location: In person