Admin Cum Customer Service Assistant(Nusa Bestari)

Responsibilities:
 Manage day-to-day administrative and operational activities of the company in its day-to-day operation.
 Responsible to walk-in customer.
 Coordinate the planning and smooth operational function.
 To order and keep track of purchase requisition, quotation, stock control and sales administration.
 Perform office administration function, including sourcing, purchasing and maintenance of office stationery, office equipment and office premise.
 General administration of the company which includes maintenance of legal document and agreement, staff welfare and security.
 Administration and maintain record of the company properties, such as Company Car, mobile telephone, laptop, arrange renewal of road tax and vehicle insurance.
 Maintain and update company general insurance policy, claims and report.
 Assist sales team to prepare quotation, PO, invoice, price list and report.
 Assist in correspondence with customer by email and to follow up and resolve customer complaints.
 Assist to follow up on the status of the order and monitor closely.
 Ensure the integrity of client information maintained in the database system.
 In the event not able to fulfil customer requirement on the order or delivery date, contact customer immediately to provide alternative solution.
 Ensure the payment for all orders have been collected according to payment terms.
 With aircon company experience will be advantage.
 Any ad hoc task as assigned by superior.

Job Details