Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Agent

Salary undisclosed
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Simplified

Work Location: Subang Jaya
Employment Type: Contractual

Roles and Responsibilities

  • Receive and log all incoming calls and emails related to reported incidents or service requests.
  • Resolve incoming incidents with the aim of meeting or exceeding the ―First Call Resolution
  • If the incident or request requires on-site support, promptly re-assign the ticket and follow through on the ticket status.
  • Follow up closely with the assigned support engineer on the progress and status of open tickets or requests.
  • Provide constant updates to the caller or requester per agreed format, content and intervals
  • Notify callers regarding major outages when receiving repeated calls of a similar nature.
  • Populate the IT Knowledge Base with new tips and knowledge.

Requirements

  • Experience: 0 – 2 years (Fresh Grads with background in Service Desk during internship is welcome).
  • Soft Skills:
    • Strong oral and written communication skills, to include reading, writing, speaking, and understanding English.
    • Exceptional active listening skills.
    • Skill and ability to work and communicate with a variety of personalities, to work on a peer-to-peer level with all customers.
    • Ability to function independently with minimal supervision.
    • Ability to maintain positive and professional attitude within Service Desk and with clients at all times.
  • Technical Skills:
    • Troubleshooting skill in desktop hardware and software. Ability to troubleshoot hardware and software remotely.
    • General knowledge in server, TCP/IP network and basic network t/shooting experience is preferable.