
Boutique Supervisor
RM 1 - RM 2,500 / month
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- Oversee daily operations of the boutique, ensuring smooth functioning and adherence to company standards.
- Manage manpower effectively, including scheduling, training, and supervising staff members.
- Ensure that the welfare of all animals under his/her care is consistently maintained and upheld.
- Handle administrative tasks related to inventory management, ordering supplies, and maintaining records.
- Support human resources functions such as recruitment, onboarding, and performance management.
- Calculate wages and ensure accurate payroll processing for all staff.
- Provide excellent customer service, addressing inquiries, resolving issues, and maintaining customer satisfaction.
- Assist with or manage basic social media content creation and posting on platforms such as TikTok, Instagram, or Facebook to promote the boutique and engage with the community.
- Proven 1 - 2 years of experience in Retail, F&B management, Tourism, Hospitality or Factory, Pet Shop with a strong focus on operational procedures, manpower management, administration, human resources, wages calculation, and customer service.
- Familiar and experience with Employment Act 1955 (Act 265).
- Experience and passionate about animals, especially cats, with knowledge in animal welfare and behaviour.
- Experience or interest in social media content creation is preferable (e.g., TikTok, Instagram, Facebook).
- Experience in liaising with local authorities (such as MBJB, TNB, SAJ, etc.), the Department of Veterinary Services (DVS), and the Department of Wildlife and National Parks (PERHILITAN) on matters related to animal licensing and welfare will be considered an advantage.
- Excellent communication and leadership skills.
- Ability to work rotating shift & flexible hours, including weekends and holidays.
- Dedicated, devoted, multi-tasking and hard-working person.
- Able to speak and write in English and other language such as Mandarin or Tamil or any foreign language is advantage.
- Opportunities for promotion
- Professional development
- Sales commission