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Customer Service Representative

Salary undisclosed

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Contract Duration: 1 Year Responsibilities: As a Customer Service Representative, you will be responsible for providing functional, technical, or administrative support to resolve customer problems and queries. Expected to build Knowledge and support the team. Participate in Problem Solving discussions. Beginner proficiency in Customer Service Management is required. Beginner level of proficiency in Customer Experience Management is recommended. Develop and implement strategies to enhance customer service experience Analyze customer feedback to improve service quality Collaborate with cross-functional teams to address customer issues efficiently Conduct training sessions for team members on customer service best practices"