Department Assistant
We're Hiring: Department Assistants (3 Positions Available)Support Roles in Licensee Relations, IT Backend, and Group Assistant
Location: Kota Kinabalu
Employment Type: Full-Time
Language Requirement: Mandarin (preferred) + English
Experience:
- 1 year+ preferred for Licensee & IT roles
- Fresh graduates welcome for Group Assistant role
About Big Root Legacy Group
Big Root Legacy Group is a fast-growing F&B ecosystem — the powerhouse behind brands like DOJO Nanyang Kopi House, Little DOJO, Pate Grill, and Raizu. We are a people-first organization that focuses on building strong brands, systems, and teams across Malaysia.
To support our fast growth, we are looking to hire 3 Department Assistants, each assigned to a specific department.
We Are Hiring for the Following Positions:
1. Department Assistant – Licensee Relations (1 Position)
Key Responsibilities:
- Assist the Licensee Executive in onboarding new licensees and managing documentation
- Track outlet timelines and coordinate with Production, Training, and IT departments
- Prepare weekly reports and follow-ups for internal meetings
Who It's For:
- Candidates with 1+ year admin experience
- Able to handle follow-ups and inter-department coordination
- Mandarin-speaking is essential for licensee communication
2. Department Assistant – IT Backend Support (1 Position)
Key Responsibilities:
- Help document user access, backend setups, and internal system checklists
- Maintain SOPs, access logs, and issue tracking documents
- Coordinate with IT Tech team for system or hardware rollout tasks (no coding needed)
Who It's For:
- Someone tech-savvy and organized
- With 1+ year experience in admin or system-related support
- Comfortable handling backend or digital tools
3. Department Assistant – Group Assistant Support (1 Position)
Key Responsibilities:
- Provide administrative support to the Group Assistant and management
- Assist in scheduling, travel bookings, meeting notes, and follow-up tasks
- Maintain documentation and help with team coordination
Who It's For:
- Fresh graduates or juniors with a passion for admin/operations
- Strong in time management and communication
- Mandarin-speaking preferred due to document review requirements
General Requirements (All Positions)
- Proficient in Mandarin & English (both spoken and written)
- Familiar with Google Workspace / Microsoft Office tools
- Detail-oriented, responsible, and a team player
- Able to adapt to a fast-paced work environment
What You'll Enjoy
- Structured onboarding and department-specific training
- Exposure to group-level projects and cross-functional teams
- Career growth opportunities across departments
- Supportive, respectful team culture
Job Type: Full-time
Pay: From RM1,700.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Work Location: In person