
Data Operations Center
RM 0 - RM 1,200 / month
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1) Provides a proactive 24/7 monitoring by monitoring network systems, devices, critical IT assets and IoT devices. 2) Experiencing first-hand and gain practical knowledge on monitoring, managing and troubleshooting an end-to-end network ecosystem. 3) Perform real-time troubleshooting and escalate critical issues when necessary. 4) Respond to network alerts, security threats, and performance issues. 5) Provide support for incident management and disaster recovery plans. 6) Collaborate with IT and engineering teams to implement system improvements. 7) Conduct root cause analysis and provide solutions for recurring incidents. 8) Maintain and update documentation related to network operations and incidents. 9) Keeping abreast of the latest technology trends, developments, and best practices in the digital industry.