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IT Administrator

Salary undisclosed

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Responsibilities • Procuring, maintaining, and administering computers and office equipment. • Administering corporate software systems. • Deploying and enforcing security policies and procedures. • Providing IT support and resolving problems for colleagues. • Assisting with onboarding of new colleagues. • Suggesting and implementing improvements in procedures and equipment. • Maintaining knowledge of IT support, help desk procedures, products, and services. • Managing an issues tracking system and reporting on issue resolution SLAs. Requirements • Relevant degree or certifications in Computer Science / Information Technologies • Open for fresh graduate • Excellent communication skills, both oral and written. • Knowledge of help desk software and remote control tools. • Excellent troubleshooting skills. • Ability to work independently and maintain customer satisfaction.