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Minimum qualification -Diploma in nursing with valid nursing practising lisence Experience in nursing with minimum 5 years clinical experience ICU/ HDU/ OT Experience in nursing patient which; On mechanical ventilator and inotropes support, haemodynamic monitoring, basic ECG and ABG interpretation, experience in nursing post op cardiac and neuro surgery. PRINCIPAL ACCOUNTABILITIES A) Management of department to ensure efficient and effective daily operational activities. It is achieved by:- 1) Responding to changing activity and critically ill patient dependency by optimum management of available resources. 2) Anticipating potential risk and execute appropriate action to ensure patient safety 3) Demonstrating operational knowledge of nursing procedure applicable to area of assignment. 4) Assuming leadership role for unit personnel to prepare and assist them with their responsibilities in the unit. B) Planning and managing of patient care in the department to fulfill and exceed customer satisfaction. It is achieved by:- 1) Performing or carrying out nursing care as per Standard Operating Procedures and Policies. 2) Effective communication and collaboration with all parties concerned to ensure the best clinical outcome for the customer. 3) Handling and resolving customer’s complaints promptly C) Providing safe and effective nursing services to customers in order to achieve customer satisfaction. It is achieved by:- 1) Ensuring completion of all competencies and orientation checklist within stipulated time frame. 2) Addressing customer’s complaints promptly. 3) Exceeding set standards and quality in nursing care rendered. 4) Attend in-service programs organized by the hospital and keep nursing knowledge and skills up to date. D) Provide supervision and guidance towards junior nurses to ensure high Standard of nursing care is provided at all times. It is achieved by: 1) Undertaking the supervision of newly qualified nurses. 2) Assist with the orientation of new members of staff. 3) Coach, teach and supervise junior staff