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Field Service Engineer

Salary undisclosed

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The essential tasks of Field Service Engineer consist of, but are not limited to the following: Technical and service-related duties and responsibilities • Support start-up, contract maintenance and other service activities with emphasis on safety and protection. • Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs. • Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects. • Liaison with relevant parties such as customers, lead engineers, coordinators and logistic pertaining to queries, technical issues, status and deliveries. • Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. • To provide support to other service activities that may be assigned in the course of work. • To conduct pre inspection (per sales) for new equipment in house or at site (warehouse) • Effective communication of technical information to employees, customers, and external parties in an accurate and concise manner in both a written and verbal media. Sales related responsibilities • Proactively follow up on the new contracts/ contract renewals for the expiring contract