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Job Description Identify and establish contact with potential clients, including lead generation and sales conversions Follow digital industry trends to identify new opportunities and recommend marketing and conversion strategies Schedule and present company offerings with potential clients Develop, maintain and own overall relationship with assigned clients Evaluate the needs of clients and promote services Ensure retention and satisfaction including problem management Aid clients in achieving their goals Work closely with product development and technical support Generate and submit reports on a timely manner Job Requirements Diploma/degree or equivalent experience Minimum 2 years’ experience in customer success or sales & marketing Strong written and verbal communication skills, in both English & Bahasa Malaysia. Detail oriented, result-driven and analytical Strong customer focused Basic knowledge in Microsoft Office Willingness & ability to travel