Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Junior Real-Time Analyst

RM 3,000 - RM 3,499 / month
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Key Responsibilities: Monitor real-time queues and agent activity across multiple platforms to ensure service level targets are met. Track schedule adherence and notify team leads of deviations or issues. Assist in intraday reporting and performance updates for key operational metrics. Communicate with Operations, Workforce, and Support teams to implement necessary adjustments to staffing and workflow. Escalate potential service level risks and recommend solutions to improve efficiency. Support the WFM (Workforce Management) team with shift management, time-off tracking, and other workforce-related tasks. Maintain accurate documentation of activities and report trends or recurring issues. Qualifications & Requirements: Diploma or Bachelor's degree in Business Administration, Statistics, IT, or a related field. 1–3 years of experience in workforce management or contact center operations Strong analytical and problem-solving skills. Excellent communication and coordination abilities. Familiarity with WFM tools. Proficiency in Microsoft Excel and basic data handling. Ability to work under pressure in a fast-paced environment. Willing to work on rotational shifts, including weekends or holidays if required.