Epicareer Might not Working Properly
Learn More

J - Desktop Support Engineer [End User Support | Short Notice only]

  • Full Time, onsite
  • AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
  • Ayer Itam, Malaysia
RM 2,000 - RM 3,000 / month

Checking job availability...

Original
Simplified

Position: Desktop Technician (Band 1)

Experience Level: 1-3 years
Location: Penang and Kulim(Malaysia)
Support Model : Dispatch

Join Our Team!

We’re looking for a proactive Desktop Support Engineer to join our dynamic IT support team. This role offers the opportunity to work in a fast-paced, collaborative environment where you’ll provide vital support for local and remote desktop users, troubleshoot hardware/software issues, and ensure smooth IT operations.

Key Responsibilities:-

  • Excellent working knowledge of Windows 7, 8, 10, 11
  • Good working knowledge of Windows. (MacOS a plus).
  • Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
  • Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
  • Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
  • Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies
  • Excellent working knowledge in asset / inventory management
  • Ability to maintain composure and focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of client appointments while adapting to customer requests.
  • Demonstrated ability to communicate complex technical concepts in simple language.
  • Strong Experience in Multi-Functional Printer troubleshooting
  • Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
  • Excellent verbal and written communication in English
  • Excellent customer service skills

What We’re Looking For:

· Qualifications: Bachelor’s degree in computer science or related field.

· Experience: 1-2 years in IT support, particularly with Windows 7-10, Active Directory, GPOs, and PC/laptop management.

· Skills: Excellent troubleshooting, multitasking, and communication abilities; adaptable to fast-changing environments.

· Flexibility: Willingness to work off-hours and weekends for projects or emergencies.

If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

Appreciate if you can include details below in the resume:

Current Address / Location:

Current salary:

Reason of leaving:

Expected salary:

Notice period:

We regret to inform that only shortlisted candidates would be notified

Whatsapp: +6016-986 9055

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • On call

Supplemental Pay:

  • Yearly bonus

Application Question(s):

  • current location, current salary, reason for leaving, expected salary, notice period, own transport (Y/N)

Education:

  • Bachelor's (Preferred)

Experience:

  • Desktop Support: 2 years (Preferred)
  • L1 Support: 2 years (Preferred)
  • end users support: 2 years (Preferred)

Work Location: In person