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Production Support Engineer L1_8673 / L2_8674 / L3_8675 – CACEIS

RM 5,000 - RM 10,000 / month

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Location - Bukit Jail (HCL) or Putra Jaya (CACEIS)

Budget: L1: 5k (2-4 years)

Budget: L2: 7k (4-6 Years)

Budget: L3: 9 k to 10 K (6+Years)

What we're looking for

  • Bachelor's or master degree in information technology, engineering, or finance/Banking industry
  • Minimum 1 to 7 years of experience working in IT service management /Infrastructure or as IT Business analyst.
  • Experience working either in IT service management /Infrastructure or as IT Business analyst with ability to quickly acquire a functional or technical understanding.
  • Understand or experience in data feeding: MQ, FTPs,
  • Understand or experience in SQL (preferably Oracle): Standard query like select or update
  • Understand or experience in IT incident and problem management procedures of a defined perimeter, preferably in banking/finance or insurance.
  • Strong knowledge (& reporting) of IT ticketing system like Remedy, Service Now and Jira.
  • Work experience in Finance, banking or insurance industry is preferred.
  • Certification – ITIL is a PLUS.
  • Excellent people skills and ability to collaborate inter teams and several providers
  • Strong problem solving, analytical, and time management skills as well as resistant to pressure.
  • Strong written and oral communication skills.
  • Malaysian Candidates Preferred

Job Types: Full-time, Permanent, Contract, Temporary, Freelance, Internship, Fresh graduate, Student job
Contract length: 12 months

Pay: RM5,000.00 - RM10,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Company car
  • Dental insurance
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance
  • Work from home

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • 13th month salary
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Signing bonus
  • Tips
  • Yearly bonus

Work Location: In person