Purchase-to-Pay (Manager II - Expert) 1

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

• Effectively drive process improvement in Purchase to Pay (“P2P”) area and support in delivery of services to BASF group companies. Ensuring that services are delivered in accordance with established process and work procedures and in compliance with BASF policies, Financial Reporting Compliance (FRC) requirements and local company legal and statutory requirements.
• Ensure that service timelines, quality, effectiveness and efficiency are met and continuously improved in the service delivery.
• Coach specialist to meet and exceed service standards expected through structured training and on the job coaching.

Main Areas of Responsibilities and Key Activities

Functional Tasks (including but not limited to):

• Professional guidance
• Provide process and systems support to the Purchase to Pay teams by monitoring the Purchase to Pay process, ensuring quality in terms of completeness and timeliness on the Finance & Accounting Documentation
• Assess process related problems and issues brought up by Purchase to Pay teams and propose with solution(s)
• Analysis, Optimization and harmonization, of the internal AP processes and alignment with the affected internal units for all countries and service companies in Purchase to Pay
• Initiate improvement opportunity and work hand in hand with Service Team Manager for operational excellent (e.g. cost saving, risk management, quality improvement, optimization of resources)
• Develop and monitor the process as per Financial Reporting Compliance (FRC) requirements
• Be a ‘Super user’ within the Purchase to Pay teams, providing expert knowledge and support to colleagues and hands on support when required
• Support in formulating business requirements
• Support Purchase to Pay teams through sharing of resources, knowledge and experience and best practices
• Business Continuity Plan (BCP) – Support the implementation of BCP (resource planning, back up & communication)
• Safety – Ensure BASF Safety Guidelines are adhered at all time
• Contribute to Regional and Global communities in Purchase to Pay initiatives.
• Managing ad-hoc request from senior manager
• Conduct System (e.g. Process Director, Esker, Elemica, Ariba) training. Prepare Global and Asia Pacific training materials and conduct monthly/refresher training to new/existing Purchase to Pay analyst.
• Participate in training programs as well as skills and knowledge enhancement
• Document the FAQ, share and exchange knowledge within Purchase to Pay team to promote Best Practices
• Standardization across regions and globally by focusing on alignment of end-to-end business process areas, system and tools.
• Coach and support the Purchase to Pay team on a regular basis in project rollouts and implementation
• Collaborate with Global Digitalization team to ensure Change Request (Global / Regional) is carry out accordingly to Business Release (BR) timeline guided by Business Request Management (BRM) policy

Others:

• Support Purchase to Pay delivery teams and Managers through sharing of knowledge, experience and best practices.
• Support the implementation of Business Continuity Plan through resource planning, backup and communication
• Such other tasks as Hub KL management and changing business environment may require to be performed

Service Enablement:

• Support the service teams to deliver services within agreed service levels and budgetary guidelines defined in the service level agreement.

Continuous Improvement:

• Assist to identify, recommend and implement continuous improvement initiatives to improve Purchase to Pay service delivery excellence and customer satisfaction.
• Evaluate and identify business improvements, centralization and outsourcing opportunities.
• Identify best practices or solutions within and outside of Purchase to Pay.
• Be a Key user within the team, providing expert knowledge and support to colleagues and hands on support when required.
• Establish a knowledge database of work problems encountered and steps for resolution to facilitate continuous learning, development and cross sharing of knowledge throughout Purchase to Pay team.
• Support new and existing team members through proper knowledge transfer and sharing of best practice to ensure quality is maintained through any staff transition.
• Assist and support standardization across regions and globally by focusing on alignment of end-to-end business process areas, system and tools.
• Assist in improving productivity of Purchase to Pay by conducting relevant benchmarking exercise and monitoring through Key Performance indexes.
• Coordination, monitoring and compilation of Key Performance Indexes.

Planning and Controlling

• Support to manage costs within budget expenditure guidelines.

Project Management:

• Support Regional and Global Project.
• Support Asia Pacific’s business requirement / variation from Global / Regional process, preparation of business case and escalation to Process Harmonization Board.
• Support Global process implementation and harmonization.
• Support Regional and Hub KL’s Change Management.
• Support in defining functional specification.
• Assist to provide guidance as well as proactive consulting for optimization of process.

Knowledge Management:

• Assist in creation and maintenance of knowledge documentation such as Process Definition and Work Instruction.
• Assist to ensure effective knowledge transfer as for sustainable retention of Purchase to Pay SAP knowledge.
• Assist to provide operational and strategic support in designing, implementation and continuous improvement of Purchase to Pay internal functional training to maximize employees’ learning process based on current and future business needs.
• Assist to develop, maintain and update a set of comprehensive and complete training materials of Purchase to Pay functional training.
• Work with the relevant stakeholders to understand services delivery information and technical knowledge and keep updated on the changes that may impact the training content and training delivery.
• Conduct Purchase to Pay functional training to new joiners and existing staff (refresher training) in accordance with established training structure to ensure integrated, coordinated and structured training across Purchase to Pay teams.

Leadership, Cooperation and Supervision:

• Professional guidance
• Follow BASF Group guidelines, treasury, accounting and reporting guidelines.
• Understand and follow local regulation and statutory requirements
• Frequent cooperation within BASF Group
• Report to, update, support and assist Senior Manager
• Update, Support and assist Delivery team Managers
• Service Hub management team, regional and country finance heads, business units and the other service delivery units

Degree of Supervision Required in the job:

• Works with minimal supervision
• Maintain high level of competencies
• Present a professional image in conduct and attitude

Requirements

Education

• University degree in accounting or business administration
• Chartered, Certified or Certified Professional Accountant

Working Experience

• More than 7 years’ experience in Purchase to Pay (Procurement / Finance / Freight Cost Management)
• Deep dive experience working in an SAP work environment and project management.
• Experience in SAP S/4 related projects is preferred

Technical & Professional Knowledge

• In-depth knowledge and understanding of:
• Purchase to Pay and other accounting functions.
• SAP system (R/3 and S/4) or other ERP system
• Communications skills are important to develop and establish cooperation and rapport with users at working levels and of different nationalities
• Proficiency in English with good communication skill
• External experience in a shared service or business process outsourcing engagement will be an added advantage.
• Experience working in a MNC or Malaysian Public listed company

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.

We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.