Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Service Desk Specialist with Mandarin and English

Salary undisclosed
Checking job availability...
Original
Simplified

Service Desk Specialist with Mandarin and English

Enthuse customers and provide best experience through excellent remote support and communication.

Your benefits

  • Buddy program
  • Internal career development program
  • International job opportunities
  • Onboarding program
  • Unlimited employment contract

Your skills

  • Deep experience (or equivalent) in technical support
  • Fluent Mandarin & English language
  • Good knowledge of the ticketing tool
  • Team player attitude
  • Previous experience with L1 remote support including: troubleshooting, diagnosis, resolution, software deployment will be
  • Willingness to work in shifts between 7.30 am -7.30 pm from the office
  • Strong organizational skills with ability to prioritize effectively
  • Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in

Your tasks

  • Providing IT support to end users located in various locations globally

  • Analysing, troubleshooting and providing fixing solutions for application/OS problems

  • Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle

  • Monitoring ticket timelines (SLAs)

  • Contact with the end users by phone, email and chat

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.