Customer Service Representative (LIVE CHAT) - Rotational Shift
RM 2,400 - RM 2,500 / month
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- Adhering to service level agreements for incoming buyer chats.
- To deliver excellent CS and manage the needs of our customer (through Live chat)
- Liaise with other departments such as CS, Warehouse, or Logistics teams as required to resolve user issues
- Professionally handle the high volume of inquiries from customer
- Take ownership of issues and concern of customer including operational issue
- Continuously identity work process and improvement
- Achieve the KPI as daily basis set up by regional
5DAYS , 2 DAY OFF
Rotational shift , day/night shift required
Job Type: Contract
Contract length: 12 months
Pay: RM2,400.00 - RM2,500.00 per month
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Overtime pay
Education:
- STM/STPM (Preferred)
About Shopee
Size | More than 5000 |
Industry | Broadline Retail |
Location | Singapore |
Founded | 5 February 2015 |