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Senior Resident Engineer/Resident Engineer

RM 3,057 - RM 10,716 / month

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Senior Resident Engineer/Resident Engineer

Contract (12 months)

Working Hour NORMAL (Monday - Friday)

Salary RM 3.000 - RM 12.000

Job Description

* Perform Metro-E equipment log analysis and prepare the initial matrix information document.

* Lead and conduct weekly warroom meetings to review migration preparations with the project team and customers.

* Collaborate with customers on migration information exchange, port mapping, network planning, and matrix information updates and verification.

* Develop Method of Procedure (MOP) documents and migration scripts for Metro-E and NGT nodes based on the matrix information.

* Provide on-site support at the customer office during migration activities, specifically for Client nodes during migration nights.

* Troubleshoot network issues and provide technical solutions on-site based on project requirements.

* Generate and report network monitoring KPIs post-migration to ensure network performance meets agreed-upon standards.

* Offer post-event support for major operations and respond to customer requests as needed.

* Communicate with Client RC & R&D teams to address network incidents and ensure timely resolution based on incident severity.

* Support night activities as required by the customer.

Requirement

* Minimum 2 years of experience as a Network Engineer in the telecommunications industry, focusing on the IP domain.

* Strong understanding of networking protocols, data communication technologies, and network architecture.

* Expertise in interpreting service performance indicators (KPIs) and monitoring network performance.

* Proven ability to troubleshoot and resolve complex network issues.

* Strong leadership, communication, and problem-solving skills.

* Ability to work independently with minimal guidance and thrive under pressure.

* Innovative and results-oriented with strong coordination and communication skills.

* Experience with TM Metro-E networks will be highly valued.

* CCNA, CCNP, or CCIE certification is highly preferred.

* Familiarity with Python scripting is a plus.

Notes

* Project: ZTE Project

* Salary package :Senior : RM 10K - 12K, Mid-Level:RM 6K - RM 9K Junior: RM 3K - RM 5K

* Work Location: NOC Cyberjaya (No travel required)

* Working Hours: 9 AM – 6 PM (Night shifts required for migration; compensated the next day with a standby replacement)

* Contract: 12 months (Renewable based on ZTE project continuation) – Project Basis

* Required Skills: Strong experience in IP and Metro-E (General IT experience not preferred)

Interview Process:

Round 1: Physical interview at Menara TM

Round 2: Physical interview at Tamarind Square, Cyberjaya

Job Type: Contract
Contract length: 12 months

Pay: RM3,057.66 - RM10,716.32 per month

Experience:

  • telecommunications industry, focusing on the IP domain.: 1 year (Preferred)
  • ZTE Project: 1 year (Preferred)

License/Certification:

  • CCNA, CCNP, or CCIE certification (Preferred)

Work Location: In person