KYC Fraud Officer
KYC SCREENING & VERIFICATION
1. Perform comprehensive and timely KYC screening for client product applications.
2. Ensure all verifications are in full compliance with internal SOPs and regulatory guidelines.
3. Review and validate user-submitted identification documents to confirm authenticity and prevent identity fraud or impersonation during onboarding.
FRAUD DETECTION & MITIGATION
1. Monitor and identify suspicious or potentially fraudulent transactions.
2. Investigate flagged activities and take swift action to cancel or stop them from further processing.
3. Work closely with internal teams to mitigate risk and safeguard the platform from financial abuse.
CUSTOMER SUPPORT
1. Handle KYC-related inquiries and escalations from users with professionalism and efficiency.
2. Provide clear and accurate responses or resolutions to verification issues in a timely manner.
3. Ensure a high standard of customer service while maintaining compliance with fraud prevention protocols.
Job Type: Contract
Contract length: 6 months
Pay: RM2,200.00 per month
Schedule:
- Rotational shift
Application Question(s):
- How long is your notice period?
- How much is your current salary?
Work Location: In person
Application Deadline: 05/21/2025