T&T Director - Deloitte Digital (GTM Lead - Govt & Public Services) - SG

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Date: 10 Apr 2025

Location:

Singapore, Singapore, SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

This role is with Deloitte Digital Southeast Asia. Across all clients and sectors, we believe great customer experiences create greater impact. That elevating the human experience creates enduring value, for the organization, for the customer, for society, for all.

As part of the Customer team, you will work with our Government and Public Services (GPS) practice to help clients enhance public services, drive societal impact, and design innovative solutions for the betterment of communities and organizations.

You will:

• Lead strategy and insights projects by analyzing public sector trends, client challenges, and citizen needs, leveraging data to provide actionable recommendations.
• Effectively communicate recommendations through compelling visuals and narratives.
• Build strong relationships with public sector leaders, providing strategic advice on organizational futures.
• Conduct qualitative, quantitative, and secondary research to inform strategy and design efforts.
• Develop and implement segment strategies and programs tailored to the needs of public sector organizations.
• Align organizational plans with societal priorities and goals to enhance the delivery of impactful solutions.
• Understand and identify opportunities to improve public service delivery, developing innovative strategies to address complex challenges.
• Help clients define and monitor key performance indicators (KPIs) to evaluate and enhance the impact of their initiatives.
• Lead and mentor junior team members, fostering their professional growth and enabling them to contribute effectively to client engagements.
• Integrate policy strategy, service design, and technology in cross-functional teams to deliver holistic solutions.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:

• Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manage the business to deliver maximum value to Deloitte and to external stakeholders.

Requirements:

• Tertiary qualifications in a relevant discipline, such as business, experience strategy, or data analytics.
• Significant experience (14-18 years) in consulting within the public sector, working with senior-level government officials and stakeholders.
• A deep understanding of public sector challenges and trends across areas such as citizen engagement, service delivery, innovation in government, and policy implementation.
• Experience designing and implementing impactful strategies and solutions in client-facing and leadership roles.
• Proven ability to analyze complex issues, develop actionable insights, and communicate recommendations effectively.
• Demonstrated success in building and maintaining collaborative relationships with diverse stakeholders.
• A commitment to societal impact, public service, and improving organizational outcomes.
• The ability to travel (both locally and abroad) as needed for client engagements.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

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Requisition ID: 108385