Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

E-Commer Customer Service (Mandarin speaker)

RM 4,000 - RM 4,500 / month
Checking job availability...
Original
Simplified
  • Managing Clients own webstore or stores on e-commerce channels. Which include local or international marketplace, such as Lazada, Shopee, PrestoMall, Lelong.my, Qoo10, Amazon, eBay and etc.
  • Assisting customers by responding to their email and/or chat inquiries.
  • Offering information about the products and services provided by the company.
  • Resolving customer complaints or issues in a professional and timely manner.
  • Processing customer orders and returns.
  • Updating customer accounts with relevant information.
  • Identifying potential issues and escalating them to higher management if necessary.
  • Keeping precise records of all customer interactions and transactions.
  • To seek opportunities to grow client GMV and optimize sales funnel to improve conversion rates.
  • Day-to-day management of Client brand online store, end-to-end from product uploads to order processing.
  • Making sure products are always ready-to-sell and well presented to the customer to maximize sales volume
  • Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties.
  • Provide good customer service for client e-commerce store, using a proactive service approach, ensuring delivery of world-class customer satisfaction and retention.
  • Required to prepare weekly, monthly sales report and etc.
  • Provide full support to direct and indirect superior.

REQUIREMENTS

  • 1-2 years’ e-commerce, customer service or marketing experience would be an advantage.
  • Fresh graduates are welcome to apply as long keen on E-commerce and Customer Service
  • Good computer skills and ability to quickly adapt to new software and systems.
  • Microsoft Office knowledge is required.
  • Ability to work in a fast-moving environment and details oriented.
  • Comfortable in a high intensity, KPI driven and sales environment.
  • Superior communication skills in English and Mandarin, written and oral.

WHAT YOU’LL GET IN RETURN

  • You’ll be offered attractive salary and work in a large MNC Corporation
  • You’ll also get to enjoy an exciting and creative work environment where you’ll be able to work and help grow the business to new heights

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday

Application Question(s):

  • Do you have any E-Commerce experience?

Experience:

  • E-commerce: 1 year (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person