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Home Appliances & Gadgets - Team Lead Thai Market

RM 5,000 - RM 7,000 / month

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Job description:

  • Supervise and support a team of customer service agents
  • Track and analyse key performance indicators (KPIs)
  • Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolution.

Remuneration Package: up to 7k

Working Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur.

Operation Hours: Rotational shift

Working Day: 5 days’ work with 2 days off.

Job Types: Full-time, Fresh graduate

Pay: RM5,000.00 - RM7,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Technical support: 1 year (Required)