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Home Appliances & Gadgets - Team Lead Thai Market
RM 5,000 - RM 7,000 / month
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Job description:
- Supervise and support a team of customer service agents
- Track and analyse key performance indicators (KPIs)
- Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolution.
Remuneration Package: up to 7k
Working Location: Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur.
Operation Hours: Rotational shift
Working Day: 5 days’ work with 2 days off.
Job Types: Full-time, Fresh graduate
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Technical support: 1 year (Required)