Export Operations Associate *Mandarin (Fresh Graduates Welcome!)
Launch Your Logistics Career with Toll Global Forwarding!
Are you a motivated and detail-oriented recent graduate eager to make your mark in the fast-paced world of international freight forwarding and shipping? We're seeking enthusiastic individuals to join our dynamic team and play a vital role in supporting our multinational export operations. This is an exciting opportunity to gain comprehensive experience and contribute directly to the efficient flow of global trade.
Your Role: Contributing to Global Export Success
You will be a crucial member of our team, responsible for ensuring the smooth and accurate processing of export shipments. You will:
- Become a Data Management Specialist: Accurately manage and input critical export data, adhering to our established Export Standard Operating Procedures to ensure compliance and efficiency.
- Drive Booking Efficiency: Independently create and manage Quick Bookings within the CargoWise system, utilizing booking confirmations to initiate the shipment process.
- Oversee Shipment Consolidation: Take ownership of consolidation registrations and generate precise Shipper's instructions, ensuring clear communication for seamless handling.
- Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation.
- Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations.
- Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information.
- Facilitate International Partnerships: Utilize your written Mandarin skills to effectively communicate with our partners, fostering strong working relationships.
What You'll need to succeed:
- Language Proficiency: Fluency in both spoken and written English and Mandarin is essential for effective communication with our international partners.
- Data Precision: Demonstrated accuracy and efficiency in data entry with a strong attention to detail.
- Technical Aptitude: Proficiency in MS Office applications (Word, Excel, Outlook) and a willingness to learn new software.
- Growth Mindset: A strong desire to learn and develop a career within the freight forwarding and shipping industry.
- Communication Excellence: Excellent verbal and written communication and interpersonal skills, enabling effective collaboration.
- Global Awareness and Flexibility: Willingness and ability to work flexibly, including during public holidays, to support our global export operational needs and varying time zones.
What We Offer:
- A supportive and collaborative work environment where you can learn and grow.
- Hands-on experience in the dynamic field of international logistics.
- Opportunities for professional development and career advancement.
- The chance to contribute meaningfully to a global operation.
Ready to launch your career in international logistics? Apply now to become our next Export Operations Associate!
Job Types: Full-time, Fresh graduate
Pay: RM2,800.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- For this role, as we are supporting international counterparts (Eg: China/Taiwan), that's a ocassional need to work during public holiday and overtime during weekdays, are you ok on this?
Language:
- Mandarin (Required)
Work Location: In person