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Technical Lead-Infrastructure & Security Services
RM 5,500 - RM 6,500 / month
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What You’ll Be Responsible For
- Lead technical deployments for enterprise customers, including infrastructure, cloud, and cybersecurity solutions
- Plan and execute project rollouts and manage support requests in collaboration with internal team and vendors
- Guide and mentor junior engineers
- Ensure timely delivery and smooth operations for key clients, including regional support (Malaysia, Indonesia, Vietnam)
- Assist in documenting SOPs, escalation paths, and internal support processes
- Provide post-sales implementation and occasional pre-sales technical insights
What We’re Looking For
- 5+ years of experience in IT infrastructure or enterprise systems
- Familiar with firewall, proxy, endpoint security (CrowdStrike, Zscaler, Fortinet, etc.)
- Strong troubleshooting and customer-facing communication skills
- Able to work after-hours occasionally (bank upgrades, high-priority customers)
- Self-driven, accountable, and ready to step into a leadership role
- Bonus: Experience managing small teams or mentoring juniors
Why Join Netprotect?
- No politics, just performance — we reward loyalty and results
- Work with a boss who backs you up and treats you like family
- Get exposed to regional projects and big-name clients
- Opportunities to grow into management or specialize in cybersecurity
- Real recognition, real bonuses, real career path
Job Type: Full-time
Pay: RM5,500.00 - RM6,500.00 per month
Willingness to travel:
- 100% (Preferred)
Work Location: In person