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Technical Lead-Infrastructure & Security Services

RM 5,500 - RM 6,500 / month

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What You’ll Be Responsible For

  • Lead technical deployments for enterprise customers, including infrastructure, cloud, and cybersecurity solutions
  • Plan and execute project rollouts and manage support requests in collaboration with internal team and vendors
  • Guide and mentor junior engineers
  • Ensure timely delivery and smooth operations for key clients, including regional support (Malaysia, Indonesia, Vietnam)
  • Assist in documenting SOPs, escalation paths, and internal support processes
  • Provide post-sales implementation and occasional pre-sales technical insights

What We’re Looking For

  • 5+ years of experience in IT infrastructure or enterprise systems
  • Familiar with firewall, proxy, endpoint security (CrowdStrike, Zscaler, Fortinet, etc.)
  • Strong troubleshooting and customer-facing communication skills
  • Able to work after-hours occasionally (bank upgrades, high-priority customers)
  • Self-driven, accountable, and ready to step into a leadership role
  • Bonus: Experience managing small teams or mentoring juniors

Why Join Netprotect?

  • No politics, just performance — we reward loyalty and results
  • Work with a boss who backs you up and treats you like family
  • Get exposed to regional projects and big-name clients
  • Opportunities to grow into management or specialize in cybersecurity
  • Real recognition, real bonuses, real career path

Job Type: Full-time

Pay: RM5,500.00 - RM6,500.00 per month

Willingness to travel:

  • 100% (Preferred)

Work Location: In person