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Retail Supervisor

RM 500 - RM 500 / month

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1.Store Operations Management

  • Assisting in day-to-day store activities and ensuring smooth operations

2. Staff Supervision & Training

  • Assisting in hiring, training, and supervising retail staff
  • Assigning tasks and ensuring employees perform efficiently
  • Motivating and coaching staff to improve performance

3. Customer Service & Sales

  • Handling customer inquiries, complaints, and escalated issues
  • Providing guidance to sales associates on product knowledge and customer service
  • Driving sales and upselling products to meet targets

4. Inventory & Merchandising

  • Monitoring stock levels and coordinating with suppliers for replenishment
  • Ensuring proper product display, promotions, and visual merchandising
  • Conducting stock checks and minimizing losses due to theft or damage
  • Implementing procedures, and sales strategies
  • Ensuring the store meets sales targets and operational goals