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Telemarketer - Credit Control

  • Full Time, onsite
  • Agensi Pekerjaan Talent Recruit Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,500 / month

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Company Background:

We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for candidates who are from customer service background.

Key Responsibilities:

  • To perform outbound calls to customers on their loan repayments.
  • Implement an action plan to minimize collection losses and maximize recoveries.
  • Attend to all inbound calls vide the collections general line promptly.
  • Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
  • Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
  • Recover debts in a skill full and professional manner to clients.
  • Remind clients of overdue payments.
  • Build relationships and rapport with clients.
  • Record and report the outcome of collection to the superior.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.
  • Ensure that collection actions taken are within corporate guidelines and collection policies.
  • Responsible for minimizing defaults and bad debts of ongoing loans.
  • Attempt to negotiate & collect payments from clients.
  • Perform any ad hoc duties and assignments given by management without compromise.

Requirements:

  • Minimum SPM / Diploma in any relevant field
  • Minimum 1 year working experience
  • Candidate with credit control/ Account receivable experience will be added advantage.

Working Hours: 9am to 6pm

Interested candidate may apply online or email resume to lydia @talentrecruit.com.my

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday

Work Location: In person