
Telemarketer - Credit Control
RM 2,000 - RM 2,500 / month
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Company Background:
We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for candidates who are from customer service background.
Key Responsibilities:
- To perform outbound calls to customers on their loan repayments.
- Implement an action plan to minimize collection losses and maximize recoveries.
- Attend to all inbound calls vide the collections general line promptly.
- Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
- Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
- Recover debts in a skill full and professional manner to clients.
- Remind clients of overdue payments.
- Build relationships and rapport with clients.
- Record and report the outcome of collection to the superior.
- Alert superiors of debtors unwilling or unable to pay when necessary.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.
- Ensure that collection actions taken are within corporate guidelines and collection policies.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Attempt to negotiate & collect payments from clients.
- Perform any ad hoc duties and assignments given by management without compromise.
Requirements:
- Minimum SPM / Diploma in any relevant field
- Minimum 1 year working experience
- Candidate with credit control/ Account receivable experience will be added advantage.
Working Hours: 9am to 6pm
Interested candidate may apply online or email resume to lydia @talentrecruit.com.my
Job Type: Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
Work Location: In person