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Jobs or company...

Sales and Service Executive

  • Full Time, onsite
  • RedRadar International (Recruitment Agency)
  • Selayang, Malaysia
RM 1,700 - RM 2,200 / month
Checking job availability...
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About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we’ve helped over 5,000 candidates secure their dream jobs with companies that truly value their talent.

We specialize in connecting the right people with the right opportunities — and we’ll support you every step of the way, from application to offer. At RedRadar, you’re not just a resume — you’re a person with potential.

Visit us: www.redradarinternational.com

Job Description & Job Details

Salary: RM1,700 - RM2,200

Working Days: Monday to Friday

Working Hours: 8.00AM - 5.00PM

Location: NO:113A-2, Jalan Prima SG 4, Prima Seri Gombak, 68100 Batu Caves, Selangor

Website: https: https://drroket.com/

Job Description:

1.SALES REPRESENTATIVE DUTIES:

-Database Management: Maintain and update customer databases.

-Sales Copywriting: Create compelling sales copy to attract and retain customers.

-Sales Targets: Achieve agreed-upon sales targets and outcomes within the schedule.

-Metrics Tracking: Monitor and report on key performance indicators (MST: 4/daily, PTP: 8/daily).

-Lead Generation: Reach out to customer leads through cold calling (80 calls/day).

-Team Coordination: Coordinate sales efforts with team members, other departments, and affiliates.

-Relationship Management: Establish, develop, and maintain positive business and customer relationships.

-Continuous Improvement: Continuously improve through feedback.

-Sales Online (Live) & Offline (Event)

2.CUSTOMER SERVICE DUTIES:

-Handle customer inquiries through various channels (phone, email, live chat) promptly and professionally.

-Resolve customer issues efficiently, ensuring high levels of customer satisfaction.

-Maintain accurate records of customer interactions and transactions.

-Recommendations: Recommend potential products or services to management by collecting customer information and analyzing customer needs.

-Team Contribution: Contribute to the team effort by accomplishing related results as needed.

3.CROSS -FUNCTIONAL COLLABORATION:

-Work closely with other departments (e.g., Marketing, Operations & Event, Finance & Account, HR) as needed to best position the company and also to address customer needs comprehensively.

4.ADMINISTRATIVE SUPPORT:

-Assist in the preparation of sales reports and customer feedback analysis.

-Support the sales team with administrative tasks as needed.

5.REPORTS SUBMISSION

-Responsible for the own planning and execution of work related to the submission of reports (daily, weekly, monthly, and annually).

6.CONTINUOUS IMPROVEMENT:

-Stay updated on product knowledge and industry trends.

-Participate in training sessions to enhance skills and knowledge.

Requirements / Preferred Qualifications

1) Minimum 1 years of Experience in Sales and Customer Service.

Why Work With Us

At RedRadar, we don’t just match candidates to jobs — we match them to the right jobs. When you apply with us, you’re not applying blindly. We work closely with trusted companies that offer competitive salaries, career growth opportunities, and positive work environments.

As your recruitment partner, we’ll guide you throughout the hiring process — from sharing job insights to helping you prepare for interviews. Many of our clients offer benefits such as:

- Opportunities for promotion and salary reviews

- Supportive team culture and professional development

- Flexible working hours or hybrid arrangements (depending on the role)

Our mission is to help you build a career, not just land a job.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday

Work Location: In person