Pub Supervisor

We are looking for a dedicated and proactive Pub Supervisor to support the daily operations of Sid’s Pub, an English-style neighbourhood pub known for its friendly atmosphere, great food, and cold pints. The ideal candidate will have experience in F&B service, excellent communication skills, and the ability to lead by example in a fast-paced environment.

Key Responsibilities:

• Assist the Pub Manager in day-to-day operations and shift management.
• Lead the front-of-house team during service, ensuring smooth operations and excellent guest experiences.
• Supervise staff performance, delegate tasks, and provide on-the-job training and guidance.
• Monitor cleanliness, hygiene, and safety standards throughout the premises.
• Handle customer inquiries and complaints professionally and promptly.
• Support with inventory control, ordering, and receiving stock.
• Ensure cash handling, POS operation, and daily closing procedures are done accurately.
• Step into the Pub Manager role when required.

Requirements:

• Minimum 2 years of experience in a supervisory role within the F&B or hospitality industry.
• Strong leadership, interpersonal, and problem-solving skills.
• Able to motivate and manage a team under pressure.
• Well-groomed, professional, and customer-focused.
• Able to work nights, weekends, and public holidays.
• Basic knowledge of bar operations and food service.

Preferred Qualifications:

• Certificate or diploma in Hospitality, Business, or related field.
• Familiarity with bar service and handling draught beers is a plus.
• Ability to multitask and adapt to dynamic situations.

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift
• Weekend jobs

Work Location: In person