
Assistant Store Team Leader
RM 2,000 - RM 2,500 / month
Checking job availability...
Original
Simplified
Key Responsibilities: Sales & Customer Service
- Assist in achieving and exceeding store sales targets and KPIs.
- Provide exceptional customer service by understanding customer needs and offering the right mobile products, services, and accessories.
- Handle escalated customer issues professionally and promptly.
- Promote ongoing product promotions, bundles, and service plans.
Team Support & Leadership
- Support in coaching, training, and motivating team members.
- Delegate tasks and supervise team performance during shifts.
- Help onboard new employees and support ongoing development.
- Step in as acting team lead during the Store Team Lead’s absence.
Store Operations
- Ensure proper opening and closing procedures are followed.
- Assist in managing inventory, stock levels, and product displays.
- Maintain store cleanliness, organization, and compliance with brand standards.
- Process transactions accurately using POS systems.
Reporting & Administration
- Assist with daily sales reports, shift logs, and inventory records.
- Help monitor employee attendance, punctuality, and shift scheduling.
Requirements:
- Minimum 1–2 years of retail experience, preferably in mobile or electronics.
- Strong interest in mobile technology and sales.
- Excellent communication and interpersonal skills.
- Ability to lead and inspire a small team.
- Basic understanding of inventory systems and POS software.
- Able to work on weekends, public holidays, and shift hours.
Preferred:
- Experience in a telecommunications or mobile phone retail environment.
- Knowledge of mobile plans and latest smartphone trends.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental Pay:
- Attendance bonus
- Commission pay
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you able to work on shift, weekend and Public Holiday? (Yes/No)
- We must fill this position urgently. Can you start immediately? (Yes/No)
- How much is your expected salary?
Experience:
- retail: 1 year (Required)
Work Location: In person