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Service Technician

RM 2,000 - RM 2,750 / month

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At Atomic Solutions, we specialize in delivering world-class imaging and analytical solutions to Malaysia’s leading research institutes, universities, and industries.
To support our growing customer base, we are looking for a Service Technician who is passionate about technology, service excellence, and problem-solving.

Key Responsibilities:

  • Perform installation, calibration, maintenance, and repair of advanced lab equipment (e.g., microscopes, spectroscopy systems, imaging analyzers, x-ray).
  • Troubleshoot technical issues on-site and remotely to minimize customer downtime.
  • Conduct preventive maintenance programs to ensure equipment longevity and peak performance.
  • Provide technical support and training to customers on equipment usage and basic troubleshooting.
  • Document quotation, service activities, prepare detailed service reports, and maintain service records.
  • Work closely with sales, application, and technical support teams to deliver a seamless customer experience.

Job Type: Full-time

Pay: RM2,000.00 - RM2,750.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Retention bonus
  • Yearly bonus

Education:

  • Malaysian Special Skills Certificate (Preferred)

Experience:

  • Service technician: 2 years (Preferred)

License/Certification:

  • driving license (Preferred)

Location:

  • Bukit Mertajam (Preferred)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person