
Service Technician
RM 2,000 - RM 2,750 / month
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At Atomic Solutions, we specialize in delivering world-class imaging and analytical solutions to Malaysia’s leading research institutes, universities, and industries.
To support our growing customer base, we are looking for a Service Technician who is passionate about technology, service excellence, and problem-solving.
Key Responsibilities:
- Perform installation, calibration, maintenance, and repair of advanced lab equipment (e.g., microscopes, spectroscopy systems, imaging analyzers, x-ray).
- Troubleshoot technical issues on-site and remotely to minimize customer downtime.
- Conduct preventive maintenance programs to ensure equipment longevity and peak performance.
- Provide technical support and training to customers on equipment usage and basic troubleshooting.
- Document quotation, service activities, prepare detailed service reports, and maintain service records.
- Work closely with sales, application, and technical support teams to deliver a seamless customer experience.
Job Type: Full-time
Pay: RM2,000.00 - RM2,750.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Retention bonus
- Yearly bonus
Education:
- Malaysian Special Skills Certificate (Preferred)
Experience:
- Service technician: 2 years (Preferred)
License/Certification:
- driving license (Preferred)
Location:
- Bukit Mertajam (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person