Talent Acquisition Partner - BPO Industry

Job Summary:

The Talent Acquisition Partner is responsible for managing the end-to-end recruitment process, from sourcing candidates to placement, while building strong relationships with candidates and clients. This role requires a proactive approach to sourcing, creativity in finding top talent, and a focus on maintaining compliance with governance standards and ISO requirements. The Talent Acquisition Partner will work closely with clients to ensure the best job matches and contribute to process improvements within the recruitment function.

Key Responsibilities:

• Build and maintain strong relationships with candidates and clients to facilitate successful recruitment.
• Create and post job descriptions on the company website and various job portals to attract suitable candidates.
• Source potential candidates from various platforms such as social media, referrals, job portals, and the company’s database.
• Engage with both active and passive candidates using creative sourcing strategies to discover top talent.
• Manage the recruitment process from sourcing to placement, including screening, interviewing, and shortlisting candidates.
• Understand job requirements to ensure effective job matching between candidates and clients.
• Coordinate interviews between candidates and clients, ensuring clear communication and providing regular updates on the recruitment status.
• Conduct interviews (phone, virtual, or physical) and assess candidates’ skills, experience, and suitability for roles.
• Negotiate offers with candidates and clients, ensuring mutual satisfaction with remuneration packages.
• Follow up with selected candidates to support a smooth onboarding process.
• Manage multiple open roles simultaneously, meeting deadlines and managing priorities efficiently.
• Maintain excellent communication and interpersonal skills, particularly when reaching out to passive candidates or making cold calls.
• Contribute to process improvement initiatives to optimize recruitment efficiency and ensure alignment with ISO standards and company policies.
• Ensure governance frameworks are followed, maintaining compliance with internal standards and external regulations within the recruitment process.
• Participate in internal audits related to recruitment, ensuring all procedures comply with ISO standards and recruitment policies.
• Ensure recruitment activities promote ethical hiring practices, transparency, and diversity, while adhering to governance and compliance standards.
• Respond to and update clients and candidates on their inquiries through phone and email regularly.

What we're looking for:

• Minimum education: Diploma or Degree in Human Resources, Business Administration, or a related field.
• Fresh graduates who meet most of the job requirements are encouraged to apply.
• Minimum of 2 years of working experience in recruitment, with a strong emphasis on bulk hiring, particularly for the BPO industry.
• Experience managing high-volume recruitment efforts while ensuring quality candidate selection and meeting hiring targets.
• Ability to handle recruitment for various job levels, including entry-level to senior positions within BPO roles.
• Expertise in sourcing candidates across multiple platforms, including social media, job portals, referrals, and company databases.
• Strong communication and interpersonal skills, with the ability to engage both active and passive candidates effectively.
• Solid understanding of BPO industry recruitment needs, including the specific skill sets and roles required for BPO positions.
• Negotiation skills to ensure mutually satisfactory offers for candidates and clients.
• Familiarity with governance frameworks, ISO standards, and compliance regulations in the recruitment process.
• Ability to manage multiple recruitment projects simultaneously, prioritizing tasks and managing competing deadlines efficiently.
• Capability to assess candidates’ skills, experience, and cultural fit through structured interviews.
• Strong problem-solving and decision-making skills in a fast-paced, high-volume recruitment environment.
• Ability to collaborate with clients and internal teams to ensure alignment and effective recruitment strategies.
• Experience working with ISO-compliant recruitment processes.
• Familiarity with recruitment software and applicant tracking systems (ATS).
• A proactive and creative approach to sourcing talent in a competitive market.

What we offer

At Agensi Pekerjaan Brandt Global Search Sdn Bhd, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career growth. Join our team and be a part of our continued success!

If you are excited about this opportunity and believe you have the right skills and experience, we encourage you to apply now.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Application Question(s):

• How long is your notice period?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Talent acquisition: 2 years (Required)

Location:

• Petaling Jaya (Required)

Work Location: In person

Expected Start Date: 05/05/2025