Business Analyst (Mandarin Speaker)
RM 5,000 - RM 6,000 / month
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Position: Business Analyst
Department: IT Services
Reports To: Senior Manager – IT Services
Key Responsibilities
- Participate in tendering processes and pre-sales meetings with business units.
- Engage with stakeholders and subject matter experts to understand business needs, pain points, and operational challenges.
- Gather, document, and analyze business requirements from both customers and internal users.
- Collaborate with stakeholders to discuss SOP/EDI workflows and optimize processes.
- Define and manage project implementation plans.
- Analyze and model business processes and technical systems for integrated logistics solutions.
- Prepare detailed requirement specifications and liaise with system architects and developers to ensure accurate implementation.
- Conduct system integration testing in collaboration with developers.
- Lead user acceptance testing (UAT) with operational teams and clients.
- Deliver end-user training as needed.
- Provide post-implementation support to users and troubleshoot any issues.
RequirementsEducational Background
- Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in Information Systems, Information Technology, Computer Engineering, or a related field.
Work Experience
- Minimum of 2 years' experience in business application development, technical analysis, or business analysis.
- Candidates with less experience may be considered for a Junior Business Analyst role.
Technical Skills
- Proficient in SQL scripting.
- Familiarity with .NET or C# is an advantage.
Personal Attributes
- Self-disciplined and reliable
- Proactive and able to work independently
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Detail-oriented with a sharp eye for accuracy
- Enthusiastic, innovative, and passionate about delivering quality solutions
- Open-minded and adaptable to changing requirements and environments
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Work Location: In person